GETTING YOUR RESULTS

Results

Your Test Report Form will be available 13 days after your test. This will be sent to you in the post or you can collect it in person.

How to access results online

Results will also be available to view online for 28 days.

You will need your candidate number and your ID number (the ID you used to register for the test).

Understanding your results

Remember, there is no pass or fail with IELTS. You will receive a score from 1 (Non-user) to 9 (Expert user) for each part of the test – Listening, Reading, Writing and Speaking. Your overall band score is calculated from the average of these. You can score whole or half bands. For more detailed information on the 9-band IELTS scale, see here.

Results validity period

IELTS results are usually valid for two years. However, you should check directly with the organisation or university you are applying to.

IELTS examiners

IELTS examiners are qualified and experienced English language specialists. They undergo extensive training to become IELTS examiners and are subject to ongoing monitoring, quality control procedures and re-certification. The Speaking part of the IELTS test is recorded to ensure the highest levels of quality control.

To find out more about how IELTS examiners are recruited and trained, click here.

Application for additional Test Report Forms

When you register for your test, you can nominate up to five recognised organisations to be sent your IELTS Test Report Form directly. There is no fee if you do this before the test day. There is a small fee to send additional Test Report Forms after the test day. Please contact your chosen recognised organisation to understand their entry requirements.

Appealing your results

If you believe your test has been scored incorrectly, you can apply for it be marked again. This process is called an Enquiry on Results (EOR) and there is a fee of €120. However, if your score increases after the EOR, your fee will be refunded. To apply for an EOR, please contact us directly within six weeks of your test day (ADD).

Complaint procedure

We are committed to providing a high quality, helpful and open customer service to everyone we deal with. Your feedback is very important to us. If you have a comment or complaint you wish to make, you are encouraged to talk to us, as this will help us to improve our service wherever possible. All complaints should be made within 90 days of the date that the event occurred or the date that the issue came to your attention. We aim to acknowledge your complaint within three working days, and resolve it fully within ten. If you have any queries on the IELTS feedback and complaints policy, please contact us at ielts@dcu.ie, by phone, or in-person at the IELTS Test Centre Office in DCU International Academy. You can find our contact details by clicking the link below.